Albertans looking to lose weight will need to look elsewhere after L.A. Weight Loss has said they will be closing due to ongoing financial problems.
The company made the announcement in a letter to their clients dated Sept. 27.
It says that all L.A. Weight Loss centres will be closed in Alberta as of Wednesday, including all four locations in Calgary.
On Wednesday morning, customers found a locked door at the Glamorgan Plaza location and were left wondering what to do next.
Kerry Brackel says it's unfortunate that the franchise has to close in the province. "There are a lot of people that are irritated here. It was a pretty good program. It helped me and it helped some people in my family. I heard about it last night, so we came by to pick up some stuff, but that is not going to be happening."
Brackel says that he can't help but feel a little ripped off. "The company had to know this was happening because bankruptcy doesn't just happen overnight."
Some customers only joined a couple of weeks ago and they're stunned at the closure.
Jennifer Brookman says she loved the program when she first joined. "I chose the Fast Track program and I paid for everything up front. I thought they were legitimate, but now I'm feeling actually that they knew that they were closing. When I went in for my initial weigh in, they did not have any of the appropriate books, the nutritionist said they were ordering them."
Brookman says that the company has been acting in very poor faith towards its customers.
The L.A. Weight Loss North Dakota franchise has offered to provide the L.A. At Home service for Alberta clients.
In this service, staff will be available over the phone on a weekly basis and the product purchased in the regular program will be shipped directly to customers.
However, the franchise is not responsible for any product left owing, shipping costs, or outstanding bulks from the closing Alberta franchise.
Customers are also able to access the L.A. to Your Door online service at www.latoyourdoor.com.
