Keeping Calgarians informed.
Consumers have more choices than ever before. There are so many ways to spend your money, and even more ways to lose it. That’s why viewers tune in each week to CTV News Consumer Watch Reporter Lea Williams-Doherty.
A former trial lawyer, Lea cuts through the jargon and brings you information you need so that you don’t turn into a victim. Regularly reporting on how consumers can protect themselves against unethical business practices, Lea prepares you with questions that should be asked when entering into a contract.
Consumer Watch Stories
The face of retail is changing in the city and is inspired by the demand from consumers for a unique shopping experience and a desire by store owners to set themselves apart from the competition
According to the Calgary Real Estate Board consumer confidence is waning in the wake of low oil prices and January's housing sales reflected that with the lowest level of activity seen here in five years.
Victims of the largest auto consignment fraud ever investigated in Calgary are finding out that there's not a lot the authorities can do to help them.
Thousands of apps are on the market for your smartphone and tablets to help you manage and maintain events in your life but what if you just want to cuddle? Well, there’s also an app for that.
Most consumers assume the products they use every day are safe and that they will be pulled from the market if a problem arises, but as Consumer Specialist Lea Williams-Doherty found out that’s not always the case.
Did you know that the terms of your long-term disability insurance policy can impact whether or not your employer can fire you?
The city has outlined plans for increasing taxes but some homeowners who pay using the instalment program are confused because they have already received notices before the final numbers are approved.
A bullet smashed through the window of a northeast home last month and the family that lives there says they are trying to get over the terrifying incident but are reminded everyday by the damage that was left behind.
More than a dozen Calgary families are crying foul and say a local renovation company cost them more than $3M when it went bankrupt.
Consumer Reports Magazine has just released its annual ratings of the most reliable and least reliable cars and car makers and a domestic company has managed to crack the top ten.
In 2013, the Calgary Parking Authority doled out 270,000 tickets and collected $15.6-million in fines, but some question what per cent of the tickets were legitimate infractions.
There's no shortage of online platforms that allow consumers to post reviews of businesses, products and services -- but before you post it's important to understand the possible legal repercussions.
Many people turn to the Better Business Bureau to help them choose businesses, brands and charities they can trust and for the first time, consumers have the option of reviewing the service they received and sharing it with others.
Another American retailer is about to jump into the Canadian market place and is getting ready to open its first store north of the border on Friday.
Scammers have found another way to cash in on identity theft and are using Smartphones to capture banking information through heat signatures on PIN pads.
The trial for two men accused of masterminding one of the biggest investment frauds in Canadian history has been postponed because of a lack of jurors.
A 70-year-old Calgary man is facing several counts of breaching Alberta securities law and will spend the next 27 months in prison.
The Alberta Securities Commission is warning investors about a possible illegal investment scheme to sell securities by Europe-based TRID Pacific Investments.
A Black Diamond mother thought she was done dealing with taxes for the year until she received a letter from Revenue Canada on her son’s first birthday asking her to prove the boy’s parentage.
The operators of a booth which sold custom orthotics at the BMO Centre during the 2014 Calgary Stampede are being questioned after a customer discovered the medical expert listed on his paperwork had no affiliation with the business.
A summer getaway is something everyone needs from time to time, but you also need to be careful and make sure you don’t leave any telltale signs you’re away.
A local man was almost pulled in by a foreign lottery scheme and is now receiving harassing phone calls demanding payment from the scammers.
Sobeys parent company has announced it will close a number of its stores across the country including several in southern Alberta.
What many Albertans consider an aesthetic upgrade to a truck, added at the owner’s prerogative, is actually a mandatory requirement according to a provincial law which has been in place for decades.