Keeping Calgarians informed.
Consumers have more choices than ever before. There are so many ways to spend your money, and even more ways to lose it. That’s why viewers tune in each week to CTV News Consumer Watch Reporter Lea Williams-Doherty.
A former trial lawyer, Lea cuts through the jargon and brings you information you need so that you don’t turn into a victim. Regularly reporting on how consumers can protect themselves against unethical business practices, Lea prepares you with questions that should be asked when entering into a contract.
Consumer Watch Stories
There's no shortage of online platforms that allow consumers to post reviews of businesses, products and services -- but before you post it's important to understand the possible legal repercussions.
Many people turn to the Better Business Bureau to help them choose businesses, brands and charities they can trust and for the first time, consumers have the option of reviewing the service they received and sharing it with others.
Another American retailer is about to jump into the Canadian market place and is getting ready to open its first store north of the border on Friday.
Scammers have found another way to cash in on identity theft and are using Smartphones to capture banking information through heat signatures on PIN pads.
The trial for two men accused of masterminding one of the biggest investment frauds in Canadian history has been postponed because of a lack of jurors.
A 70-year-old Calgary man is facing several counts of breaching Alberta securities law and will spend the next 27 months in prison.
The Alberta Securities Commission is warning investors about a possible illegal investment scheme to sell securities by Europe-based TRID Pacific Investments.
A Black Diamond mother thought she was done dealing with taxes for the year until she received a letter from Revenue Canada on her son’s first birthday asking her to prove the boy’s parentage.
The operators of a booth which sold custom orthotics at the BMO Centre during the 2014 Calgary Stampede are being questioned after a customer discovered the medical expert listed on his paperwork had no affiliation with the business.
A summer getaway is something everyone needs from time to time, but you also need to be careful and make sure you don’t leave any telltale signs you’re away.
A local man was almost pulled in by a foreign lottery scheme and is now receiving harassing phone calls demanding payment from the scammers.
Sobeys parent company has announced it will close a number of its stores across the country including several in southern Alberta.
What many Albertans consider an aesthetic upgrade to a truck, added at the owner’s prerogative, is actually a mandatory requirement according to a provincial law which has been in place for decades.
From dishonest salespeople to fraudulent movers, scammers are cranking up their game as the summer months are finally on in Calgary.
A number of businesses are starting to adopt a digital currency that eliminates the need for a central bank but would you feel comfortable buying and using the virtual currency to make purchases?
Cell towers are popping up all over the place and most of the time residents are aware when a new one is proposed but several southwest communities say they were left in the dark about a new tower that is going up in their area.
Canada’s new anti-spam legislation goes into effect on July 1 and sending unwanted commercial emails or texts could mean huge fines for individuals and businesses that violate the new rules.
Many companies perform credit checks on consumers when they sign up for a service but the impact that check has on your credit score depends on how they do it.
Almost everything we do online these days requires a password and hackers are finding new ways to break through and pilfer that personal information.
Students have just a couple more months of school left before the summer break, but many Calgarians are already looking for great summer vacation deals, but they are being warned to watch for stressful pitfalls.
A phone survey that sounds a bit suspicious is actually legitimate but how do you know which ones are real and which ones are a scam? Consumer Watch has the scoop.
Every major car maker now offers slick keyless car ignitions as an option but some say there is still something special about turning the key to fire up the engine of their favourite ride.
Electricity prices across the province are expected to jump by 40 per cent and those consumers who have not signed onto a contract could be in for a shock when their bill arrives.
If you’re out looking for a job this summer season, the Better Business Bureau says you should be on the lookout for great opportunities that may end up being anything but.