Keeping Calgarians informed.
Consumers have more choices than ever before. There are so many ways to spend your money, and even more ways to lose it. That’s why viewers tune in each week to CTV News Consumer Watch Reporter Lea Williams-Doherty.
A former trial lawyer, Lea cuts through the jargon and brings you information you need so that you don’t turn into a victim. Regularly reporting on how consumers can protect themselves against unethical business practices, Lea prepares you with questions that should be asked when entering into a contract.
Consumer Watch Stories
A High River couple says their insurance company refused to write-off their 2010 Chevrolet Traverse after it sat submerged in a parking lot during the historic floods of 2013 and now, is unwilling to cover the costs associated with the vehicle deemed ‘unfit to drive’.
Volvo is recalling about 44,000 cars and SUVs in the U.S. because the air conditioning can leak water into the vehicles and cause air bags to malfunction.
A Calgary woman says a local dealership changed its mind on a sale, under questionable circumstances, after she signed a contract and left a deposit.
Campbell Soup's push to become a bigger player in the fresh foods market has been crimped by puny carrots and possibly spoiled protein drinks.
A pesky and growing recall of vehicles with door latches that can pop open while being driven will be so costly that Ford Motor Co. is reducing its estimate of pretax profits for the full year.
The makers of Monster Energy Drink contacted CTV to say the company had been cleared of 14 lawsuits it was facing.
A US$15 billion settlement over Volkswagen's diesel emissions cheating scandal faced a critical test, as a federal judge decided whether to grant it preliminary approval.
Dozens of independent Esso station operators say Imperial Oil is making millions off of their hard work and is not sharing any of it.
Mitsubishi Motors Corp., which recently acknowledged it inflated mileage on its models, is forecasting a 145 billion yen (US$1.4 billion) loss for the fiscal year through March 2017.
A large recall of sunflower seeds and snack products containing the seeds has expanded again to include more products sold in Canada. All of the recalls were prompted by fears of possible Listeria contamination.
A criminal complaint has been filed in Japan about a Takata air bag causing injuries during a crash, the first such case in this nation related to an unfolding massive recall.
School and sport groups in Calgary say they are still fighting with a travel company that didn’t get them the trip they wanted nor the refund they deserved.
A new report from the federal environment commissioner says Health Canada is not doing enough to protect Canadians from dangerous substances that may be found in some cosmetic products.
German automaker Volkswagen saw its net profit fall 19 per cent in the first three months of the year -- but showed it can still make money even as it grapples with a costly scandal over cars rigged to cheat on diesel emissions tests.
As the Alberta economy is still suffering in the downturn, one of Canada’s leading credit agencies says it is driving debt and delinquency rates up.
Mitsubishi Motors Corp. President Tetsuro Aikawa said Wednesday that he will step down to take responsibility for the mileage cheating scandal unfolding at the Japanese automaker.
Takata Corp., the Japanese auto-parts maker behind massive air-bag recalls, is expecting a return to profit for the fiscal year through March 2017, although it just agreed to recall millions of additional parts.
An agreement will give owners of hundreds of thousands of Volkswagen vehicles rigged to cheat on emissions tests the option of having the automaker buy back the cars or fix them, a judge said Thursday.
Sunridge RV filed for bankruptcy last month walking away from $10 million in debt and some customers have been able to claim their trailers from the locked up lot but others have not been quite as fortunate.
Mitsubishi Motors Corp., the Japanese automaker tarnished by a massive recall coverup 15 years ago, owned up to another scandal Wednesday, saying employees had intentionally falsified fuel mileage data for several vehicle models.
Kentucky Attorney General Andy Beshear sued Volkswagen on Tuesday, claiming the German automaker's diesel emissions cheating scheme violated the state's consumer protection law.
Nine days before taking off for Mazatlan, Mexico, Don and Angela Shewchuk received notice that their non-stop flight was no longer direct and there were no avenues for recourse.
U.S. chocolate maker Mars said Tuesday it's recalling candy bars and other items in 55 countries in Europe and elsewhere after plastic was found in one of its products.
An Airdrie woman finds herself battling her insurance company after she suffered an injury that left her unable to work and unable to make her mortgage payments.