A Calgary mother says she’s getting the run-around in her attempts to solve an issue with her son’s busing that left the young boy outside and unsupervised on more than one occasion.

Aleisha McKenzie says her six-year-old son Owen started riding the school bus this year from Bowcroft Elementary School. Once a week, the first grade student participates in afterschool activities with the Boys & Girls Club of Calgary and takes a different bus from the school.

“Three times now, the school has just let him get on the wrong bus and go home alone,” said the mother of two. After departing the bus, the young boy walked for approximately 10 minutes before encountering his locked, empty house.

Last winter, a neighbour noticed Owen standing alone outside one afternoon and brought the boy into her home.

“He wasn’t scared but he’s that kind of kid,” explained McKenzie. “Independent, fiercely independent.”

“I felt kind of sad because she left me,” said Owen. “I can’t even open the door.”

McKenzie’s calls to the school left her under the impression the problem had been addressed.

“They assured me that the principal is out after school with the buses and he would make sure personally that Owen got on the right bus,” said McKenzie. “Then it happened again.”

The school showed McKenzie a schedule it provides to Southland Transportation Ltd. for its bus drivers. McKenzie says representatives with Southland Transportation Ltd. said the list does not exist and there is no paperwork to verify the passenger names.

During the most recent bus mix-up, the Boys & Girls Club contacted McKenzie and the club's bus driver loaded all of the children back on the bus and returned to the school in an attempt to find Owen.

“It makes you not trust the school,” said McKenzie. “Who is in charge of six year olds?”

In a statement emailed to CTV, representatives from Southland Transportation Inc. addressed Owen’s busing issue.

“In this case, neither Southland Transportation nor the school received confirmation from the parent about which dates the student was supposed to be on the yellow school bus.”

McKenzie has escalated her concerns to the Calgary Board of Education. CBE officials recommended she supply the driver with a list of Owen’s schedule.