A bullet smashed through the window of a northeast home last month and the family that lives there says they are trying to get over the terrifying incident but are reminded everyday by the damage that was left behind.
A shooting in an alley near the Kaddoura home on October 4 sent a stray bullet through their front window and narrowly missed their children who were playing inside.
“It was scary. Just the thought of what if it did hit, like how could you live? What if it hit my daughter or young son?” said homeowner, Mohammed Kaddoura.
The bullet lodged in the wall of the living room and Calgary police later dug it out for evidence.
The insurance company's contractor has since mudded over the hole in the wall but the smashed window has yet to be replaced.
He says he contacted his insurance company of nine years and paid the $1000 deductible weeks ago, but nothing more has been done.
“Me being so desperate that I am, I just wanted to pay it right away so they could come and just clear all the evidence away so that we could move on and my kids could forget about what happened,” he said.
He says it's frustrating and the damaged window is preventing his children from getting over the terrifying incident.
“They’re aware and every day them waking up and it’s a constant memory and it’s just sad and it’s hard for them to forget,” said Kaddoura. “They say daddy are we safe here? Is anybody gonna come attack us again? Them being that young and being so aware of what's happening, is really what I’m trying to get them to forget."
While he waits for the insurance company to get back to him, he has been keeping the kids away from the area but says he just wants an answer on when it will be fixed.
“It’s been hard, it’s already almost mid-November and I’ve been calling at least three times a week trying to talk to this person, then they ask me to talk to this person and just the constant back and forth,” said Kaddoura.
He says he doesn’t understand why it’s taking so long to fix things and just wants to move on.
“I would like at least the repair done first of all, at least some quality of service, my carpet is ruined, the walls, the paint, the baseboards, my curtains. I just want it repaired so that we can move on and forget that this all happened.”
CTV contacted CJ Campbell, Kaddoura's insurance broker. Curtis Beswick, the company’s vice president, said the replacement window had to be special ordered and will be ready for installation on November 17 and all walls will be repainted.
A claims manager will meet with the Kaddouras this week to finalize the repair schedule
Jason Antonio, 39, was shot and killed in a nearby alley and police believe it was a targeted attack.
(With files from Lea Williams-Doherty)
