City of Calgary taking steps to improve transit system safety
Efforts are underway by the City of Calgary to increase safety along its transit lines.
Monday, the city announced a multi-pronged approach heading into 2023.
The city says it is actively recruiting new peace officers and enhanced security guards, as well as piloting a "transit ambassador" program.
The goal, the city says, is to add 141 more peace officers and 31 enhanced security guards to the system.
Meanwhile, transit ambassadors will be employees who serve to increase visible presence and report incidents, as well as take questions and direct passengers.
More staff will also be added at operations control, to better keep an eye on some 1,200 CCTV feeds.
Additionally, lighting will be improved on LRT platforms from city hall to Downtown West-Kerby, so some of those cameras are better able to capture events.
"We have heard from Calgarians, and want you (to) know we are working hard to make Transit in Calgary safer," said city manager David Duckworth.
"This is a highly co-ordinated, multi-agency effort involving the Calgary Police Service, Transit Safety, Community Services, 911 and Calgary’s many community social service partners, stepping up their collaborative efforts to increase safety for Calgarians."
Monday, the city also reminded Calgarians of its TransitWatch program, which "allows Calgarians to discretely report safety concerns through our silent text services at 74100."
"In addition, our CTrain stations, platforms and MAX Purple stations are all equipped with help phones," the city said.
"We encourage riders to report any safety concerns. In situations where they feel that their safety is threatened, riders are reminded to always call 911."
CTVNews.ca Top Stories
Defence minister says Canada supports U.S. downing of Chinese balloon
The federal defence Minister says Canada 'unequivocally supports' the United States government's decision to shoot down a high-altitude surveillance balloon that was suspected of spying for China, noting the balloon violated Canadian airspace.

U.S. downs Chinese balloon, drawing a threat from China
The U.S. military on Saturday shot down a suspected Chinese spy balloon off the Carolina coast after it traversed sensitive military sites across North America. China insisted the flyover was an accident involving a civilian aircraft and threatened repercussions.
Former Israeli PM: Putin promised not to kill Zelenskyy
A former Israeli prime minister who served briefly as a mediator at the start of Russia's war with Ukraine says he drew a promise from the Russian president not to kill his Ukrainian counterpart.
New study highlights increasing prevalence of muscle dysmorphia among Canadian boys, young men
Canadian researchers are drawing attention to the increasing prevalence of 'a pathological pursuit of muscularity' among Canadian boys and young men, with a new study that found one in four were at risk of developing what's known as muscle dysmorphia.
Justice minister open to amending bail laws, OPP commissioner says change 'needed now'
Justice Minister and Attorney General David Lametti says he is open to amending bail laws, which have come under increased scrutiny following the shooting death of an Ontario Provincial Police officer.
China says it strongly opposes U.S. move to shoot down balloon
China's foreign ministry said on Sunday that it expressed strong dissatisfaction and opposition towards the United States' use of force to attack its airship.
Poor oral health could affect the brain later in life: early study
An early study has shown keeping your gums and teeth healthy may have added benefits for your brain health.
'It's devastating': Homeless Canadians at risk as Eastern Canada endures extreme cold, advocates say
As the majority of Eastern Canada stays indoors during an extreme cold weather alert, homeless shelters are struggling to keep up with the demand from unhoused people as temperatures continue to drop.
Extreme cold can bring frostbite and hypothermia. Here are the symptoms to watch for
Canadians will continue to bundle up in the country's east this weekend as a recent bout of extreme cold persists in much of Quebec and the Atlantic provinces. CTVNews.ca looks at the signs and symptoms for frostbite and hypothermia to watch for if exposed to extreme cold.