Telus customers in Western Canada are taking to social media to vent their frustration after the company's email service has been disabled for the past two days.

The company says the outage, which is affecting parts of Alberta and B.C., was caused by a hardware issue that affects email access.

Telus says technicians are working around the clock to fix the problem but that doesn't offer much consolation to angry customers.

The company adds they are still working on fixing the problem and some customers may already be able to access their account.

At about 5:30 p.m., Telus support services shared an update with its customers on Twitter, saying a majority of email subscribers should be able to access their accounts once more.

There is no further information about what caused the outage or exactly how many customers were affected.