Spring thaw: Calgary crews working to clear flooded streets and sidewalks

The City of Calgary is facing a barrage of calls to remove pools of water unable to drain down city catch basins due to a buildup of ice.
Corey Colbran, manager of wastewater services, said on Wednesday there's a backlog of nearly 1,300 calls they're trying to respond to.
"We've gotten through about 300 of them and we continue to plow through those," Colbran said.
Leftover snow piles throughout Calgary are being exposed to warm days and frigid nights, which leads to the pooling water freezing and continuing to cover over storm drains day after day.
"The last year we saw something like this was 2018, so we do deal with some degree of this every year, but certainly this year is a lot more just because of the amount of snow and how packed it's gotten," Colbran says.
Calgary has about 60,000 storm drains.
"We do know we have some problem areas, we are working to get to those," Colbran said.
There are about 60,000 storm drains in Calgary which capture water off sidewalks, streets and roads.Dean Dolph, a homeowner in Rutland Park, says he waited more than five days for the city to come, all while watching the water creep closer and closer to his garage.
He says he was eventually forced to sandbag.
"(The City of Calgary) told me if it started to flood the garage, give me a call and they'd bump up the priority," said Dolph.
He says he's frustrated with the slow response despite the threat to his property.
"If I don't clear my snow off of that sidewalk within two days, I can get a ticket from the bylaw officer," Dolph said. "But because of the city's negligence, the sidewalk has been underwater for five days."
As of Wednesday evening, the large puddle remained, lapping at the sandbags because the street was still not draining properly.
If you have a drain that needs clearing you can contact 311 online, through the mobile app or by calling.
CTVNews.ca Top Stories
BREAKING | Donald Trump described Pentagon plan of attack and shared classified map, indictment says
Former U.S. president Donald Trump is facing 37 felony charges related to the mishandling of classified documents, according to an indictment unsealed Friday that alleges that he described a Pentagon 'plan of attack' and shared a classified map related to a military operation.

Air Canada rejects passenger compensation claims for delays caused by tech issue
Air Canada has rejected compensation claims from some travellers who were among the thousands affected by flight delays caused by computer problems in recent weeks -- a response it now calls 'erroneous,' with cash offers en route.
Corrections defends Bernardo's privacy, as it faces calls to detail transfer reason
The Correctional Service of Canada is defending Paul Bernardo's privacy rights after the public safety minister said they should be waived.
BREAKING | Sask. RCMP issue Amber Alert for 2 missing children
Saskatchewan RCMP have issued an Amber Alert in the hopes of locating two missing children who are believed to have been taken by their mother.
Here's what you should know about wildfire home insurance policies
Amid raging wildfires in western and eastern provinces, vice-president of the Insurance Bureau of Canada, Craig Stewart, shares what residents need to know about wildfire policy coverage.
2-year-old girl dead after going missing near Canmore, Alta., campground
A two-year-old girl who went missing from Canmore's Bow River Campground on Thursday afternoon has died.
How to interpret Environment Canada's Air Quality Health Index ratings
Environment Canada has been advising people to check the Air Quality Health Index as wildfire smoke blanketed large swaths of Canada in recent days, but even without wildfires, the index can be a useful tool to monitor air pollution.
Ottawa girl set to become the youngest university graduate in Canadian history
Anthaea-Grace Patricia Dennis is not your typical 12-year-old. She is a child prodigy who's about to become the youngest Canadian to ever graduate from university.
Bernardo's prison transfer 'slap in the face' for victims' families, Tori Stafford's father says
The father of Tori Stafford, an Ontario girl who was murdered in 2009, says the latest decision to transfer convicted killer Paul Bernardo to a medium-security prison is a 'slap in the face' to all murder victims' families.