Anger over lack of concert tickets
Fans near the front of the line to get tickets to Leonard Cohen's April concert in Calgary came up empty-handed.
Despite being third in line, Wendy Dudley discovered all the tickets were gone by the time she got to the counter of the Jubilee box office.
She went to Ticketmaster's website and they were all sold out too.
But when she clicked the link to Ticketmaster's Ticket Exchange she found plenty of tickets selling for more than double the listed price.
Ticketmaster recently paid 350 thousand dollars, without admitting fault, to the New Jersey Attorney General.
The money was paid to settle a claim made by angry fans of Bruce Springsteen.
They were redirected to a Ticketmaster subsidiary Tickets Now to buy tickets at inflated prices.
Ontario's Attorney General is now also looking into the company's practices in that province.
A spokesperson for Ticketmaster says several things conspired against fans involved in the Cohen concert.
Alberta Lopez says the number of tickets Ticketmaster had for the concert was far below normal.
He says five pre-sale events meant that up to 20 per cent of the tickets were already sold.
As for the tickets on Ticket Exchange, Lopez says those are tickets sold by the promoter, venue, or artist.
A class action lawsuit has been filed by a Calgary lawyer on behalf of customers of the Tickets Now website. Similar actions are underway in Ontario and B-C.