The Better Business Bureau (BBB) is asking Airdrie residents to take steps to ensure contractors are on the up-and-up when it comes time to repair the hail damage to their homes.
Out-of town contractors, known as storm chasers, tend to arrive following a major storm and offer significant repair savings. Unwitting homeowners or vehicle owners are asked to pay an upfront deposit and the storm chasers often leave town without completing the work.
"Unfortunately, scammers tend to come out of the woodwork after a weather disaster to capitalize on the fact that people are vulnerable," said Sandra Crozier-McKee, president and CEO of BBB Serving Southern Alberta and East Kootenay. "It's crucial that while residents are anxious to repair the damage to their homes and vehicles, they take the time to ensure they're not dealing with a storm chaser."
The BBB has supplied the following tips for hail damage victims:
- Do your research. Check BBB before you hire a contractor and avoid businesses who come to your door with a "good deal." Check out our online BBB Business Reviews to see ratings and business history records.
- Get it in writing.Request bids from three different contractors that include costs, timelines and warranty information. Remember, the lowest bid doesn't guarantee the best deal.
- Check licensing and credentials. Check with your municipality to determine if inspections, permits or licensing is required. Contact Service Alberta for information on required provincial licensing. If the contractor can't prove his qualifications, walk away.
- Beware of upfront fees.If a contractor or repairman request full payment upfront, it could be a red flag.
- Ask about insurance.Although contractors are not required by law to carry liability insurance, it could mean you could be liable for damage to you or your neighbour's property. Also find out what your homeowner's insurance will and won't cover.
