The results of the 2013 Citizen Satisfaction Survey were released on Tuesday and 88 percent of Calgarians say they are satisfied with the quality of life in the city.

For the second consecutive year, almost 9 out of 10 Calgarians said quality of life in the city was good.

"This research is one of the ways we listen to citizens," says Mayor Nenshi. “Good data makes for good decisions. The citizen satisfaction survey helps us to create priorities and increase our understanding of what we're doing well and where we need to improve.”

Highlights from the 2013 Citizen Satisfaction Survey:

  • 92 percent say they are proud to be Calgarians
  • 85 percent rated The City’s quality of service as consistently high
  • 84 percent say they are satisfied with City programs and services
  • 78 percent believe Calgary is moving in the right direction to ensure a high quality of life for future generations
  • 91 percent say they are satisfied with the city’s environmental performance
  • 65 percent give the city a good value rating for the value of property taxes
  • 59 percent say the city should increase taxes
  • 95 to 99 percent gave the city positive rating for flood performance
  • 36 percent say infrastructure/traffic/roads are an important issue, while 27 percent say it is the most important
  • 12 percent rate crime/safety/policing as an important issue, while 8 percent say it is most important

"It’s no secret: we live in a great city, and keeping Calgary at its best is a partnership between citizens and their government," said Mayor Naheed Nenshi. "City employees work hard to put citizens first in all that they do, and it's not surprising that Calgarians value this and are optimistic about the future. Together, we are building an even better Calgary."

A random sample of 1002 Calgarians over 18 took part in the telephone survey between August 21 and September 11, 2013.

See the complete survey results HERE.