Alberta NDP says Kenney government is failing Albertans who are stuck with high utility bills
Energy companies are no longer bound by a moratorium on shutting off power, which could cause issues for Albertans with mounting utility bills.
As of Friday, the grace period for those behind on payments is over, meaning providers can disconnect services, something the moratorium prevented during the winter months.
The number of Albertans who face shutoff is unclear, but its estimated that at least 1,000 ENMAX customers could be affected.
CTV News reached out to several energy companies for more precise numbers, but many did not respond to the request or would provide official numbers.
In a statement, Chinta Puxley, a spokesperson for ENMAX said, “We don’t provide specific customer account details as all customer information is confidential.”
For those in a financial bind, government officials and energy companies are advising customers to reach out to their provider for payment options.
“We understand these are challenging economic times for many customers, regardless of which utility they’re with,” said Puxley. “We also know that individual customer needs vary and always encourage our customers to contact our customer care team at 310-2010.”
The UCP government does plan to offer a $150 retroactive rebate for most families and small businesses to help with energy bills from the winter, as part of the province’s latest budget, however, there is no clear timeline about when this will take place.
Nevertheless, the official opposition says the rebate isn’t enough and the UCP government need to take further action to protect Albertans.
“We'd like to see them institute a real rebate on natural gas, we'd like to see them institute either a rate cap or a real rebate with respect to electricity,” said Kathleen Ganley, NDP energy critic and MLA for Calgary-Mountain View.
Ganley says unpaid bills speaks to affordability in Alberta.
“These aren't people who are choosing to, you know, spend their money on luxuries,” she said. “We've heard from people who are making the choice between paying for their heat and buying their groceries.”
The opposition tried to extend the shutoff moratorium through to the next period – effectively April 2023 – but the attempt was defeated in the legislature.
RETAILERS COMMITTED TO HELPING CONSUMERS: UCP
The UCP government in a statement to CTV News, said Friday that it has contacted a number of major energy retailers throughout Alberta that have told them there isn't a large number of customers in Alberta who could have their services cut off.
Even so, Associate Minister of Natural Gas and Electricity Dale Nally says he is "extreme empathetic" with the challenges that residents are facing.
"(I) want to ensure they are connecting with Alberta’s Utility Consumer Advocate for advice on how to navigate these difficult situations and to learn about the programs that are available to them," Nally said. "Many vulnerable Albertans have access to specialized support programs to avoid utility disconnections through the Special Needs Assistance Program for Alberta seniors, the Direct to Tenant Rent Supplement Program, Alberta Works and Alberta Supports."
Nally adds the "abolishment of disconnections", which was introduced by the NDP government, would result in higher utility rates for all Albertans given the "rapidly growing ratepayer debt."
"For anyone fearing disconnection, the most important thing they can do is stay in contact with their retailer. Utility retailers have assured me that they are committed to exploring all options to keep their customers connected through flexible repayments plans or other solutions."
Nally said the Utility Consumer Advocate is also available to help alleviate the concerns of consumers.
CTVNews.ca Top Stories
NEW Pack the macaroni necklace: Lessons on evacuations from a woman who fled one of Canada's worst wildfires
Carol Christian had 15 minutes to evacuate her home during the Fort McMurray wildfires in 2016. She ended up losing the house and everything inside. Now, she wants to share the lessons she learned.
NEW 'Ugly produce': One way Canadians are shrinking rising grocery bills
As the cost of food in Canada has risen, grocery shoppers are looking at ways to reduce their grocery bill, and more are choosing price over beauty, turning to companies that deliver so-called 'misfit' produce at a fraction of the cost.
Child under 5 dies of measles in Ontario: PHO
A young child has died of measles in the province, a new surveillance report from Public Health Ontario confirms.
Think twice before sharing 'heartbreaking' social media posts, RCMP warn
Mounties in B.C. are urging people to think twice before sharing "heartbreaking posts" on social media.
Trudeau calls New Brunswick's Conservative government a 'disgrace' on women's rights
Prime Minister Justin Trudeau assailed New Brunswick's premier and other conservative leaders on Thursday, calling out the provincial government's position on abortion, LGBTQ youth and climate change.
Wildfires burning across Canada: Communities threatened as flames creep closer
Thousands of residents fled Fort McMurray this week, fearing a repeat of the 2016 wildfire that forced out the entire community and torched more than 2,400 homes.
Miller scores late as Canucks grind out 3-2 win over Oilers in Game 5
J.T. Miller scored in the final minute of the game and the Vancouver Canucks came back for a 3-2 victory over the Edmonton Oilers in Game 5 of their second-round playoff series Thursday.
Father charged with second-degree murder in daughter's stabbing death
A father has been charged with second-degree murder in the stabbing death of his 34-year-old daughter in southern Quebec.
Most Canadians support abortion, one-third see Tories as least supportive: poll
Eight in 10 Canadians back a woman's right to an abortion and two in three don't want the notwithstanding clause used to restrict access to abortions, a new poll suggests.