The flight delay impacted some people trying to fly out of Calgary.
Twenty-eight students from Calgary Academy were supposed to fly with KLM to Amsterdam to connect to Tanzania to help out a school there. That flight was cancelled, causing the students to miss their connection and reschedule to fly out Sunday night.
“So now everything is pushed back a day,” one student, Sophie Mook, said.
“It sucks. It’s sad because a lot of people paid for their trip themselves so, losing that chance and that opportunity to help other people, because of one person, it just shows how much it affects other people.”
John Gradek, the head of McGill University's aviation management program, called the actions taken by the flight crew in this case reasonable.
He told CTV News Calgary if a passenger is considered a threat or they are disrupting others on board, the crew can take action, typically starting with a warning but escalating to more serious action if their behaviour doesn’t change.
“If you’re a passenger on the airplane and you see this, it is not a pleasant sight to see, and you want to make sure the airline acts in the interest of passenger safety and crew safety, bringing this aircraft back on the ground,” Gradek said.
Gradek says KLM is not required to provide compensation to the passengers impacted because the situation was out of the airline’s control.
“It was a security issue and it really was something that the rules exempt the airline from compensation as a result of this incident,” he said.
“So, if KLM decides to do anything, it'll be because KLM feels that they’re being a good service provider and want to do something, but there's no obligation for them to do anything.”
CTV News has reached out to KLM and the Dutch police for details, but haven't yet heard back.
As bystanders screamed for help, a man with a knife stabbed four young children at a lakeside park in the French Alps on Thursday, assaulting at least one in a stroller repeatedly. The children between 22 months and 3 years old suffered life-threatening injuries, and two adults also were wounded, authorities said.
The hot, dry conditions that are fuelling wildfires countrywide are just the beginning of what summer could look like in Canada this year, according to Environment Canada senior climatologist Dave Phillips.
The battle against hundreds of wildfires continues, as almost every jurisdiction in Canada remains under either heat or air quality warnings from the federal government. The day after what was supposed to be national Clean Air Day, dozens of alerts remain in place for unseasonable heat or smoky air quality.
Norwegian officials said the smoke from Canadian wildfires that has enveloped parts of the U.S. and Canada in a thick haze is expected to pour into Norway on Thursday.
New Brunswick students under the age of 16 who identify as trans and non-binary won't be able to officially change their names or pronouns in school without parental consent.
Pat Robertson, a religious broadcaster who turned a tiny Virginia station into the global Christian Broadcasting Network, tried a run for president and helped make religion central to Republican Party politics in America through his Christian Coalition, has died.
An official recommendation to wear a mask to protect yourself from wildfire smoke is being echoed by health experts as plumes of smoke make their way across parts of Canada, causing poor air quality.
Drivers are being asked to find another way or prepare for delays on the Henday this weekend, because crews need to close a bridge over the North Saskatchewan River.
Whitecaps head coach Vanni Sartini jumped to chants in front of supporters while players and coaches streamed on to the field at B.C. Place, tearing off their shirts and hugging one another to celebrate a back-to-back Canadian Championship win.
The nondescript parking lot at the centre of debate about the future of Vancouver's historic Chinatown is unchanged in the six years since plans to build a condo tower there were shot down by the city's development permit board.
British Columbia’s beer game continues to pack a punch on the national stage, as breweries from across the province took home nearly four dozen awards at the Canadian Brewing Awards.
New Brunswick students under the age of 16 who identify as trans and non-binary won't be able to officially change their names or pronouns in school without parental consent.
The Halifax Regional Municipality says it will announce Thursday when more residents can return to their homes in communities impacted by the Tantallon wildfires.
Irving Oil says it’s undertaking a “strategic review” with an eye to its future. In a release Wednesday, the company says it’s looking at a number of options, including the sale of its assets.
There's no end in sight for the closure of Highway 4 on Vancouver Island – the only highway leading to the communities of Port Alberni, Tofino and Ucluelet – due to a wildfire burning in the area.
A busload of high school students were finally heading home to Nanaimo on Wednesday after they were stranded by a raging wildfire that forced them to spend the night inside a Port Alberni high school.
Since the beginning of the pandemic, the Victoria Sexual Assault Centre has seen an increase in women, trans and gender-diverse survivors seeking support after experiencing sexualized violence.
An Ontario man has been charged with first-degree murder in the death of Claudia Iacono, the daughter-in-law of Mafia associate Moreno Gallo, after she was gunned down at the wheel of her car in Montreal last month.
The hot, dry conditions that are fuelling wildfires countrywide are just the beginning of what summer could look like in Canada this year, according to Environment Canada senior climatologist Dave Phillips.
The man in the spotlight during the first two years of the COVID-19 pandemic in Quebec, Dr. Horacio Arruda, has been appointed assistant deputy minister at the Ministry of Health and Social Services.
Smoke and haze from wildfires cleared over Ottawa-Gatineau on Thursday, allowing outdoor recreational programming and activities to resume. Officials warm the smoke and haze could return on Friday afternoon.
The Ottawa Real Estate Board says home sales were up six per cent in May 2023 compared to a year prior, marking the first year-over-year unit sales volume increase since early last year.
Waterloo region and Wellington County remain under a special air quality statement for the fourth straight day Thursday with pollution levels expected to climb back into Environment Canada’s “high risk” zone this afternoon.
Kitchener is hosting a series of watch parties to cheer on basketball star Jamal Murray as his Denver Nuggets take on the Miami Heat in the NBA Finals.
An official recommendation to wear a mask to protect yourself from wildfire smoke is being echoed by health experts as plumes of smoke make their way across parts of Canada, causing poor air quality.
Romance scams have always been around, but they got worse during the pandemic, and fraudsters continue to use social media and dating sites to find victims.
The hot, dry conditions that are fuelling wildfires countrywide are just the beginning of what summer could look like in Canada this year, according to Environment Canada senior climatologist Dave Phillips.
Manitoban and Vegas Golden Knight defenceman Zach Whitecloud is getting plenty of support from his hometown community while he competes for the Stanley Cup.
Flooded underpasses have been a common occurrence in Regina this spring with several thunderstorms dumping heavy rain on the city, but Mayor Sandra Masters says several solutions are in the works to help prevent further flooding.
Regina city council has asked its administration to pursue permission from the Saskatchewan Municipal Board (SMB) to increase its debt limit to $780 million.
An official recommendation to wear a mask to protect yourself from wildfire smoke is being echoed by health experts as plumes of smoke make their way across parts of Canada, causing poor air quality.
